Essex Police tweet live from control room to highlight demands on the force

Essex Police will be telling the community about their diverse calls today using a twitter take over

Essex Police will be telling the community about their diverse calls today using a twitter take over

Staff at Essex Police are tweeting live today to give the public a sneak peek into life at the heart of the force.

The team in the police control room, at force HQ in Springfield, start at 6am Friday, July 22, and will give live updates for 24 hours – barring a major incident occurring.

The posts, published under #FCRLIVE, will cover basic details of a selection of incidents, enquiries and issues received via 999 and 101.

Superintendent Lynn Goodall said: “This is a great opportunity for us to show members of the public the types of calls we receive and it may surprise them to see that many people are not ringing about crime.

“Every day our call handlers deal with calls about a range of issues relating to mental health, vulnerability and requests for information, alongside calls reporting crime or from people needing urgent help.

“We also take hundreds of calls every month on issues that should be dealt with by other agencies, so we will also use the Tweetathon to raise awareness of the correct phone numbers people can call and our Do It Online website link, where they can report non-policing issues to the right agency.”

The Tweetathon is part of a More Time To Fight Crime campaign from the force.

Call operators themselves will not be tweeting.

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