Stansted Airport: IT glitch at customs desks results in long queues

09:24 01 May 2014

Stansted Airport

Stansted Airport

Archant

An IT glitch has resulted in delays at Standsted Airport last night (Wednesday).

Lengthy queues formed after a fault on UK Border Force computers at the airport as well as Heathrow, Gatwick, Birmingham and Manchester.

Extra staff were called in to reduce the delays, which are said to have affected non-EU passengers in particular.

Stansted Airport apologised for the border delays via their Twitter account and said: “IT problems with UK Border Force systems are causing longer queues than normal tonight - please be patient, extra staff are on hand.”

The problem was reported to be affecting the customs desks as well as self-service e-Passport gates - which use facial recognition equipment to match a person with their passport.

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Saffron Walden Reporter visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Saffron Walden Reporter staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Saffron Walden Reporter account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

More news stories

Jewellery and watch items were stolen from a house in Radwinter Road, Ashdon, after a burglary between 6am on August 6 and 4pm on August 20. Thieves gained entry via a window and caused damage to the window frame before searching upstairs bedrooms. They also entered the garage via a double glazed window.

Yesterday, 08:00
Stansted Airport

British Airways will fly to the French Alpine city of Chambery from Stansted and is extending its Berlin service from the Essex hub through the winter.

Sunday, August 28, 2016
The Saffron Walden Young Carers group in America

Youngsters from the Saffron Walden Young Carers Group are currently on the trip of a lifetime in the USA after raising the money themselves to get there.

Saturday, August 27, 2016
Beales of Saffron Walden

New ownership interest has been expressed for the Beales premises when the store closes in January.

Digital Edition

Image
Read the Saffron Walden Reporter e-edition E-edition

Most read stories

Newsletter Sign Up

Sign up to the following newsletters: