May 19 2013 Latest news:
Thursday, February 28, 2013
Greater Anglia has been named train operator of the year at the Rail Business Awards.
The train operator, which was awarded a two-year contract to run services from London to East Anglia in February 2012, was presented with the accolade at a ceremony at the London Hilton last night,
Praising Greater Anglia for its winning entry, the judges said: “Performance during the first year of operation has been very impressive. This came across very clearly in its excellent submission.“
The Dutch-owned operator runs 1,900 trains a day and carries two million passengers a week.
Since it took over the franchise, Greater Anglia is said to have boosted customer service and delivered wide-ranging improvements across the network.
More trains are said to be running on time, and other improvements include enhancement work to stations, integration with other public transport and a reduction in disruption caused by weekend engineering works.
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