‘Too sunny’ Stansted Airport causes problems at passport control

PUBLISHED: 16:08 12 July 2016 | UPDATED: 16:08 12 July 2016

The main terminal building at Stansted Airport

The main terminal building at Stansted Airport

Archant

Bright sunshine is holding up some passengers at Stansted Airport in a bizarre glitch at Border Control.

It means while returning travellers usually dread gloomy weather which can hasten the post-holiday blues, at Stansted it could actually be a blessing in disguise.

The west-facing terminal can be bathed in sunlight during the afternoon on bright days.

But the glare is proving too much for the automatic passport control gates, which are struggling to recognise passenger’s faces as a result.

The problem, which occurs for a few hours each day, is causing the machines to reject a higher than usual number of travellers - who instead must be checked manually by Border Force staff.

A Home Office spokesman said: “Border Force is working with Stansted Airport to resolve this issue, which has no impact on border security or the experience for the vast majority of passengers passing through passport control.”

An airport spokesman said the issue was a matter for Border Force, but it would work with the body on “any practical solutions they wish to bring forward”.

4 comments

  • Pretty much sums up the way this country is run. But of course we're SO superior to all those Europeans, aren't we. Because a working, integrated transport system is just beyond the pale.

    Report this comment

    beerlover

    Wednesday, July 13, 2016

  • @amsterdam81...Brilliant !...I think the Home Secretary has been quite a failure all round, particularly with regards to Border Control Checks !...lets see what a complete mess she makes of being a 'prime minister' ?....oh God...she is ours !....

    Report this comment

    freedomf

    Tuesday, July 12, 2016

  • Google still need to learn that sacked and asked are different words.

    Report this comment

    amsterdam81

    Tuesday, July 12, 2016

  • Another Border Force failure then. Don't they come under the Home Office? Who should be asked?

    Report this comment

    amsterdam81

    Tuesday, July 12, 2016

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