Listen to us!
THE letters page of your paper has facilitated a helpful discussion on a number of topics that are of concern to Uttlesford residents – council tax, wheelie bins and Stansted Airport. It is concerning, however, that many contributors do not feel their o
THE letters page of your paper has facilitated a helpful discussion on a number of topics that are of concern to Uttlesford residents - council tax, wheelie bins and
It is concerning, however, that many contributors do not feel their opinions matter and that they are being ignored or patronised.
There is an impression that the council knows best, that members of this administration are there for the benefit of the council, or themselves, and not for the resident.
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I believe the public sector can learn much from the private sector and vice versa.
Customer service and respect for the customer is common practise for most organisations and has just as much application for a council as for a business.
- 1 Saffron Walden Town through in FA Vase after dramatic ending
- 2 New solar farm policy 'ducks the main issues', say campaigners
- 3 What is the government's Plan B for Covid this winter?
- 4 Walden fire: Resident has died
- 5 Could we face coronavirus restrictions over Christmas?
- 6 From Star Wars to Cambridge Arts Theatre... Actor Ian McDiarmid talks about The Lemon Table
- 7 Gardeners behind the best-kept Saffron Walden allotments named
- 8 Who can get a Covid booster jab and how can I book one?
- 9 Walden's Crocus Medical Practice opens within community hospital
- 10 Extension lead warning after fatal fire in Saffron Walden
Successful organisations are not smug, complacent or arrogant; they do not preach, lecture and bully. Customer service is not about ticking boxes, paying lip-service or employing consultants.
People currently feel disenfranchised in Uttlesford and frustrated that they are not being listened to.