Listen to us!
THE letters page of your paper has facilitated a helpful discussion on a number of topics that are of concern to Uttlesford residents – council tax, wheelie bins and Stansted Airport. It is concerning, however, that many contributors do not feel their o
THE letters page of your paper has facilitated a helpful discussion on a number of topics that are of concern to Uttlesford residents - council tax, wheelie bins and
It is concerning, however, that many contributors do not feel their opinions matter and that they are being ignored or patronised.
There is an impression that the council knows best, that members of this administration are there for the benefit of the council, or themselves, and not for the resident.
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I believe the public sector can learn much from the private sector and vice versa.
Customer service and respect for the customer is common practise for most organisations and has just as much application for a council as for a business.
- 1 Walden's new healthcare hub taking shape - as doctors surgery goes on market for £1.4m
- 2 First day at school after beating Covid-19 while being treated for cancer
- 3 Uttlesford District Council chief executive is stepping down
- 4 The Stansted couple on an #HDHike for Huntington's disease
- 5 Dunmow and Stansted councillors not in new Essex County Council cabinet
- 6 BID hears that shopping locally in Covid pandemic has helped Walden
- 7 First business to sponsor Walden's Dance in the Square 2021
- 8 Former Mayor looking forward to lockdown easing
- 9 Neighbourhood Plan Referendum results
- 10 Uttlesford's shops still suffer from low footfall, Google data shows
Successful organisations are not smug, complacent or arrogant; they do not preach, lecture and bully. Customer service is not about ticking boxes, paying lip-service or employing consultants.
People currently feel disenfranchised in Uttlesford and frustrated that they are not being listened to.