Make leisure customers main priority
What is happening at our local leisure centre? A few weeks ago it was reported that the tennis courts cannot be used for their intended purpose as they are in a state of disrepair and there is no money for refurbishment. Today I tried to book a squash co
What is happening at our local leisure centre? A few weeks ago it was reported that the tennis courts cannot be used for their intended purpose as they are in a state of disrepair and there is no money for refurbishment.
Today I tried to book a squash court for peak time on a Wednesday evening only to be told that they are all booked out for the "triathletes to use for cycling".
On questioning this and being under the, obviously false, illusion that they are meant for squash I was told that: "they pay a bit extra and block book them".
Now I realise that the organisation that runs Lord Butler is only in it for the money, but I feel that the centre should be there for everyone to enjoy their chosen pursuit not just as a money-making concern.
You may also want to watch:
I can understand there being multiple usages of facilities during the daytime when they are underused - but during the peak period?
I do appreciate the amenities on offer and think that we are lucky to have them but feel that a little more thought should be given to ensuring that the customer comes first.
- 1 Market Square event organisers "amazed" at popularity of dine-out event
- 2 Wiseman dynasty gets new star as 15-year-old Max hits first senior ton
- 3 New mayor, deputy mayor and leader appointed for town council
- 4 Standing for election for a seat on Essex County Council on May 6, 2021
- 5 Here's what you can do from May 17 as Covid restrictions ease
- 6 Walden teddy bear shop to relocate to new venue
- 7 Ex-prison governor on writing, retirement and baking at Angela Reed
- 8 Stick to the paths while bluebells bloom, says Essex Wildlife Trust
- 9 Front garden VE Day display planned in Great Chesterford
- 10 Deadline week for Stansted planners amid latest appeal