Airline snubs an inquiry into the travel industry

PUBLISHED: 16:12 03 May 2007 | UPDATED: 10:21 31 May 2010

AN INQUIRY into whether flying is becoming a less pleasant experience has been snubbed by Stansted Airport s biggest airline, Ryanair. The Irish operator wrote a letter to the Commons Transport Select Committee stating it would not be attending the inquir

AN INQUIRY into whether flying is becoming a less pleasant experience has been snubbed by Stansted Airport's biggest airline, Ryanair.

The Irish operator wrote a letter to the Commons Transport Select Committee stating it would not be attending the inquiry, as it was "prejudicial and ill thought-out".

The letter said: "The British public is voting with its feet and choosing low-fares airlines wherever possible over the high-fare, frequently delayed, inconvenient schedules offered by British Airways or others."

A spokesman for the company said: "Ryanair has far better things to do than waste time at the House of Commons.

"If this committee wants to do something useful for passengers then it should investigate greedy Gordon Brown's doubling of UK air passenger duty under the false pretence of doing something for the environment.

"Ryanair would be happy to attend any such investigation."

The Commons inquiry, which was chaired by Gwyneth Dunwoody, was organised to assess whether air travel is becoming a more or less pleasant experience for travellers.

The committee had received complaints from fliers saying the standard of behaviour on budget airlines was unacceptable.

Senior figures from many other airlines attended the inquiry, answering questions from MPs.

Speaking of their decision to appear at the inquiry, Mrs Dunwoody said: "It says something for the confidence you have in your airlines that you are prepared to come and give open evidence."

EasyJet, another of Stansted Airport's main airlines, said it took firm action to deal with unruly passengers, ejecting around one a week. Hundreds of people had been prosecuted for unacceptable behaviour.

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