DUNMOW-based Versatile Training is helping businesses to better enhance their customer interaction by utilising social media.

The free workshop at Manor of Groves Hotel near Sawbridgeworth, led by Terry Carney of Sales Remedy, taught businesses how to use free resources online to promote, inform and advertise products and services; tap important customer and partner feedback and gain insights into the needs of existing and potential customers.

Paula Tatchell, business development director for Versatile is an avid user of social media in business.

“Communicating with contacts, keeping business partners – present and potential – informed of what you are doing, is crucial in businesses like ours. Social media sites, well used, will keep you on everyone’s radar”

Versatile Training have arranged for Mr Carney to deliver a more in depth workshop on social media on July 12 and places are going fast. Call 01371 876747 for more details.