New patient transport service begins in north Essex

PUBLISHED: 11:06 06 April 2016 | UPDATED: 11:25 06 April 2016

East of England Ambulance Service NHS Trust patient transport service vehicles

East of England Ambulance Service NHS Trust patient transport service vehicles


A new patient transport service launched in north Essex has seen the fleet almost double in size.

The service, provided by the East of England Ambulance Service NHS Trust, runs 365 days a year and 24 hours a day.

It offers transport to eligible patients for planned and routine journeys to and from any hospital or clinic in the country.

Paramedics are on board during journeys to ensure patient safety and medical care.

The previous fleet had 13 vehicles which is now up to 24 contract vehicles, and there is also a push to increase volunteer car drivers

Liz McEwan, head of non-emergency services at the ambulance trust, said: “I am delighted to see the new service has begun successfully, the new contract is twice the size of our previous one which should be hugely encouraging news to the patients of north Essex.

“My thanks to everyone involved, it is down to their hard work that we were able to secure this contract last year.”

Patients may qualify for the service if their medical needs prevent them taking public or private transport – such as the need to take specialist equipment.

Sam Hepplewhite, chief officer at the North East Essex Clinical Commissioning Group which awarded the contract for Colchester and Tendring, said: “The ambulance service has a proven track record in providing high quality patient transport services.

“We very much look forward to working with them to ensure the thousands of patients who use the non-emergency patient transport service every year have a quality, continually improving service.”

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