Stansted named best low-cost airport for second year in a row

STANSTED has been named by passengers as the world’s best low-cost airport for the second year running.

The Uttlesford transport hub received the accolade at the Skytrax 2012 World Airport Awards in Vienna yesterday (April 19).

Edward Plaisted of Skytrax said: “We congratulate Stansted on winning the award for Best Low-Cost Airport for the second successive year. This is a fantastic achievement in what is an increasingly competitive market.

“Passengers were positive about the core product and service at London Stansted Airport, and both the staff and management should be justly proud of this success.”

Around 12 million travellers from over 160 countries took part in the world’s largest, annual airport passenger satisfaction survey to decide the winners.

The survey evaluated the total passenger experience across 39 airport service and product features, from arrival at an airport, through transit and departure processes to the boarding gate.

There was also good news for another UK airport, with London Luton named runner-up. Brussels Charleroi took 3rd place and the Kuala Lumpur LCCT 4th. Frankfurt Hahn Airport completed the top five.

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