Steeple Bumpstead Surgery is rated as 'good' following summer inspection
PUBLISHED: 14:59 02 October 2017 | UPDATED: 15:09 02 October 2017
Steeple Bumpstead Surgery has been rated as 'good' following an inspection by the Care Quality Commission (CQC) this summer.
The practice, in Bower Hall Drive, was given the result after patients said they found it easy to make an appointment and that staff treated them with kindness and respect.
The report also said the surgery has actively improved the care and experience for patients with dementia, and that it is responsive to the needs of older people by offering home visits and urgent appointments.
John Niland, chief executive of Provide, which runs the practice, said: “This rating reflects the hard work and commitment of all the staff at Steeple Bumpstead surgery. They have made many improvements to patient care in recent years and the CQC report highlights many areas of good practice.”
He added: “I am particularly pleased to note that the practice scores highly for the ease with which patients can book appointments and for the very positive comments about the way that staff treat people.”