‘Too sunny’ Stansted Airport causes problems at passport control
PUBLISHED: 16:08 12 July 2016 | UPDATED: 16:08 12 July 2016
Bright sunshine is holding up some passengers at Stansted Airport in a bizarre glitch at Border Control.
It means while returning travellers usually dread gloomy weather which can hasten the post-holiday blues, at Stansted it could actually be a blessing in disguise.
The west-facing terminal can be bathed in sunlight during the afternoon on bright days.
But the glare is proving too much for the automatic passport control gates, which are struggling to recognise passenger’s faces as a result.
The problem, which occurs for a few hours each day, is causing the machines to reject a higher than usual number of travellers - who instead must be checked manually by Border Force staff.
A Home Office spokesman said: “Border Force is working with Stansted Airport to resolve this issue, which has no impact on border security or the experience for the vast majority of passengers passing through passport control.”
An airport spokesman said the issue was a matter for Border Force, but it would work with the body on “any practical solutions they wish to bring forward”.