TV viewers should retune their digital freeview boxes today (Wednesday)

TELEVISION viewers with a Freeview digital box will need to retune their equipment after lunchtime today (Wednesday September 30).The move, which includes homes with Top Up TV and BT Vision, will pave the way for channel Five to become as widely availabl

TELEVISION viewers with a Freeview digital box will need to retune their equipment after lunchtime today (Wednesday September 30).

The move, which includes homes with Top Up TV and BT Vision, will pave the way for channel Five to become as widely available on Freeview as the other terrestrial channels at digital television switchover. In addition, technical preparations for future improvements to the Freeview service (such as high definition) are being made.

The technical changes have been planned to avoid peak TV viewing hours and minimise disruption. If you retune before lunchtime you will find that some services are unavailable.

Viewers may have already seen messages appearing on-screen reminding them about the retune. To remove the messages from your screen you need to press the yellow button on your remote control. If you don't, they will disappear after one minute. The on-screen messages will appear each time you change channel to a different broadcaster, for example, if you move from BBC to ITV. However, if you move from BBC One to BBC Two the messages will not appear again.


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The majority of viewers with a Freeview box will find retuning straightforward. You will find easy-to-follow retune guides for popular makes and models which can be printed or emailed at www.tvretune.co.uk/productmanuals/

Because of the nature of the changes it is important to perform a full retune which will delete the existing channel line up and other settings from your box. Please check the instructions for your equipment.

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Friends or family may also be able to help you, or speak to your local electrical retailer. If you need any further assistance, an automated helpline will also be available on 08456 05 11 22.

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